Frequently asked questions

Nothing. Creating a partner account is free, and partners are never charged by the marketplace. Vendors set the commission rules for their own programs, and each program shows its rules, cookie window and approval process before you apply.

Create a partner account

Four partner types: affiliates (content, communities, newsletters), referral partners (introductions from people who advise businesses), sales partners (who work an opportunity through to the sale) and agencies (who implement or manage software for clients). You pick a type when you sign up; a program lists the types it accepts and can pay each type a different rule.

Open the program in the marketplace, read its commission terms and traffic policy, and apply. Some programs approve partners automatically; others are reviewed by the vendor. Once approved you get your tracking link, and the vendor can issue you coupon codes.

Browse partner programs

Only where a vendor turns it on for a program. It is a single-level, time-limited override that the vendor funds on top of your recruit’s commission — never a multi-level scheme. Your recruitment link is on the Recruits page of the partner portal.

Create a vendor account, confirm your email, complete your business profile and upload verification documents. The marketplace team reviews the business; once approved you can publish products and activate partner programs.

List your software

Every vendor on the public marketplace has passed a manual business review (business profile and documents) by the marketplace team before its products and programs could go live. A separate “Verified domain” badge appears only when the vendor has also proved control of its web domain with a DNS TXT record.

From their own backend, through a signed integration API: payments, renewals, refunds and chargebacks are sent server-to-server with an API key and an HMAC signature, and every event is idempotent. Commissions are created only from payments reported this way.

See how integration works

Everything about the program: who is approved, the commission rules and caps, cookie window, deal protection period, hold period, traffic policy, coupons issued, and which deal registrations to approve. Vendors approve commissions before they can be paid.

By the program’s rule: a percentage or a fixed amount, on the first payment only, for a set number of months or for the life of the subscription. By default the base excludes GST. Caps can apply per commission, per month and per customer. Every commission records the rule version it used, so its receipt can always be explained.

Pending: the sale was verified and the commission calculated; it waits for the vendor’s approval and the program’s hold period. Approved: the vendor approved it, the hold period may still be running. Available: nothing is holding it and it can be withdrawn. Paid: it was included in a completed payout.

The commission is reversed in proportion to the amount refunded. An open chargeback puts the commission on hold; a lost chargeback reverses it and a won one releases it. Reversals are new ledger entries — history is never edited or deleted.

Open a dispute from the partner or vendor portal. You can dispute an attribution, a commission, a payout, a deal or a lead; a disputed commission is held while it is reviewed, and a resolution is applied as a reversal or a re-attribution with a recorded reason.

Read the commission policy

When a commission becomes available you can request a withdrawal to your verified bank account or UPI ID. Withdrawals need completed KYC, a verified payout account that is past its cooling period, and an amount at or above the minimum withdrawal shown in your wallet. The marketplace reviews each withdrawal before it is sent.

No. Customers buy from the vendor and pay the vendor directly, on the vendor’s own invoice. The marketplace only receives the vendor’s confirmation of the payment to calculate commissions.

Only where tax must be deducted at source and the platform’s tax rules — approved by a chartered accountant — are switched on. Any deduction is shown on the payout; the marketplace never guesses a tax rate.

For your protection, changing a payout account requires re-authentication, the new account is verified with the payout provider, and it can be used only after a short cooling period. You are notified of every change.

The vendor’s system confirms the payment and passes back the evidence it has: the click id from your tracking link, a coupon code, or a match with a registered deal. A fixed order decides between them — an approved deal first, then coupon, referral and link — and every candidate is stored with the reason it won or lost.

Your link records the click and forwards the visitor to the vendor’s site with a click id in the URL. The vendor sends that id back with the verified payment, and the platform checks it against its own click log and the program’s cookie window. Cookies are only a fallback.

For larger B2B opportunities, register the customer with the vendor before the sale. Once the vendor approves it, the deal outranks a later click or coupon for the program’s deal protection period. Duplicate registrations are detected without revealing another partner’s details.

If the program’s rule is recurring. The first attribution for a customer and product is locked, and renewals follow it for the duration the rule allows — for a number of months or the life of the subscription.

Its commission rules, cookie window, deal protection and hold periods, whether approval is automatic or manual, which partner types it accepts, and its reviews. You accept the program’s terms version when you apply.

Rules are versioned: a change creates a new version, and each commission records the version it used. Some programs also lock the terms that applied at a customer’s first sale for the life of that customer.

Yes. Each program publishes a traffic policy saying whether paid search, bidding on the vendor’s trademarks, email campaigns, coupon and deal sites, social media and incentivised traffic are allowed. Traffic that breaks it can lead to rejected commissions, a fraud review or removal from the program. Self-referrals are detected automatically.

Passwords must be at least 10 characters with letters and digits, sessions use short-lived tokens, and you can turn on two-factor authentication with an authenticator app. Sensitive actions such as changing a payout account ask you to sign in again.

Each person gets their own login. Owners invite team members to the organisation and choose their role; agencies can assign clients to individual members.

From Account → Privacy you can export your data, ask for a correction, request erasure or raise a grievance. Erasure anonymises your personal data; financial and audit records are kept because the law requires them.

Read the privacy policy