Resources
How the marketplace works, in plain language
Guides on attribution, commissions, holds, disputes and payouts — for partners and for the vendors who run programs.
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Guides for this audience are on the way. The FAQ answers the most common questions.
Guides by journey
Where to start, step by step
If you are a vendor
- 01
Get verified
Business profile and documents, reviewed by the team. Create a vendor account - 02
Design your program
Rates, recurring terms, tiers, caps and hold period. Commission rules - 03
Connect your backend
Signed payment, refund and chargeback events. Integration API - 04
Grow the channel
Approve partners and deals, sync your CRM, read the funnel. Recruiting partners
Popular questions
Quick answers
How do I list my software?
Create a vendor account, confirm your email, complete your business profile and upload verification documents. The marketplace team reviews the business; once approved you can publish products and activate partner programs.
What does “verified vendor” mean here?
Every vendor on the public marketplace has passed a manual business review (business profile and documents) by the marketplace team before its products and programs could go live. A separate “Verified domain” badge appears only when the vendor has also proved control of its web domain with a DNS TXT record.
How do vendors report sales?
From their own backend, through a signed integration API: payments, renewals, refunds and chargebacks are sent server-to-server with an API key and an HMAC signature, and every event is idempotent. Commissions are created only from payments reported this way.
What stays under the vendor’s control?
Everything about the program: who is approved, the commission rules and caps, cookie window, deal protection period, hold period, traffic policy, coupons issued, and which deal registrations to approve. Vendors approve commissions before they can be paid.
Can a vendor change the commission after I join?
Rules are versioned: a change creates a new version, and each commission records the version it used. Some programs also lock the terms that applied at a customer’s first sale for the life of that customer.
Does the marketplace handle customer payments?
No. Customers buy from the vendor and pay the vendor directly, on the vendor’s own invoice. The marketplace only receives the vendor’s confirmation of the payment to calculate commissions.
Every answer, grouped by topic, is in the FAQ.
Can’t find it?
Ask us directly
Our team answers questions about programs, attribution and payouts.