Commissions
How commissions move from pending to available
The commission lifecycle: pending, approved, available — and what holds or reverses a commission.
Published 1 min read
Commissions are created only from payments the vendor reports through the signed integration API. Every commission keeps a receipt that shows the sale, the commission base, the rule version used and the amount.
The lifecycle
- Pending — the sale was verified and a commission calculated. It waits for the vendor's approval and for the program's hold period (30 days unless the program says otherwise).
- Approved — the vendor (or the platform) approved it. It still waits for the hold period to end.
- Available — the hold period has passed, nothing is holding it and the wallet is active. Available money can be withdrawn.
- Rejected or Reversed — the commission was rejected, or fully reversed by refunds, chargebacks or a dispute outcome.
Holds
A commission can be frozen while a chargeback is open, a dispute or fraud review is running, or an administrator placed a hold. Holds stack: each process releases only its own hold, and the commission matures only when none remain.
Refunds and chargebacks
- A refund reverses commission in proportion to the amount refunded; several partial refunds add up without rounding drift.
- An open chargeback holds the commission; a lost chargeback reverses it proportionally; a won one releases the hold.
History is never edited: corrections are recorded as reversals or adjustments on an append-only ledger. See Commissions for your receipts.